Terms and Conditions
If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website.
Blue Pottery Antiques & Gifts
Manufacturer & Exporter Since 1997
Doha, Qatar
WhatsApp: +974 3316 4496
Email: contact@bluepotteryqatar.com
Effective Date: 12 August 2026
Welcome to Blue Pottery Antiques & Gifts. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any product.
1. Acceptance of Terms
By accessing and using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website or place an order.
2. About Us
Blue Pottery Antiques & Gifts is a manufacturer and exporter of handcrafted home décor and artisan products.
The business was established in Pakistan in 1997 and has been manufacturing and exporting handcrafted products for nearly three decades. We currently serve customers through our showroom and online store in Qatar.
3. Product Information
We make every effort to ensure that product descriptions, dimensions, colors, photographs, and other information displayed on our website are accurate and up to date.
However, many of our products are handmade by skilled artisans. Therefore, slight variations in color, size, texture, pattern, shape, or design may occur.
These natural variations are a characteristic of handmade craftsmanship and should not be considered manufacturing defects.
Product colors may also appear slightly different depending on your device, monitor, screen settings, lighting conditions, and photography.
4. Pricing
All prices displayed on our website are listed in the currency shown on the website at the time of purchase.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors, including errors caused by technical or system issues.
Promotional prices, discounts, and special offers are available only for the period specified on the website and may be subject to additional terms and conditions.
5. Orders
All orders placed through our website are subject to product availability and acceptance by Blue Pottery Antiques & Gifts.
We reserve the right to cancel or refuse an order where necessary, including in cases involving incorrect pricing, product availability issues, suspected fraudulent activity, or incorrect customer information.
Customers are responsible for providing accurate and complete delivery, billing, email, and contact information.
If incorrect information provided by the customer causes a delivery problem or delay, the customer may be responsible for any additional delivery or related charges.
6. Payment
We currently accept the following payment methods:
Bank Transfer
Customers may select the Bank Transfer option during checkout. The applicable bank account details will be displayed after placing the order.
Orders placed using bank transfer will be processed after the payment has been received and verified.
Cash on Delivery
Customers may select Cash on Delivery (COD) where this option is available.
Payment must be made to the delivery representative at the time of delivery.
Orders will be processed according to the selected payment method and applicable order verification requirements.
Cash on Delivery
Customers may select Cash on Delivery (COD) where this option is available.
Payment must be made to the delivery representative at the time of delivery.
Orders will be processed according to the selected payment method and applicable order verification requirements.
7. Shipping & Delivery
We currently offer delivery within Qatar.
We carefully package every order using appropriate protective materials to help ensure safe delivery.
Estimated delivery time is 4–8 business days.
Delivery times may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Blue Pottery Antiques & Gifts is not responsible for delays caused by courier companies or circumstances beyond our reasonable control.
8. Returns & Refunds
Because our products are handmade, fragile, and often limited edition, we generally do not accept returns.
However, if you do not receive the original product that you ordered, please contact us on our WhatsApp number as soon as possible so we can assist you with your order.
Any return, replacement, or refund request will be reviewed on a case-by-case basis and handled according to our applicable policies.
9. Intellectual Property
All content published on this website is the property of Blue Pottery Antiques & Gifts or is used with the appropriate authorization.
This includes, but is not limited to:
Product photographs
Logos
Brand name
Website design
Text and written content
Graphics
Videos
Product descriptions
No content from this website may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from Blue Pottery Antiques & Gifts.
10. Customer Responsibilities
By using our website and placing an order, customers agree to:
Provide accurate and complete personal and delivery information.
Review product descriptions, dimensions, prices, and other product details before placing an order.
Ensure that the provided contact information is correct and accessible.
Follow any care or maintenance instructions provided with the products.
Use the website only for lawful purposes.
Not attempt to interfere with, damage, or misuse the website or its services.
11. Limitation of Liability
Blue Pottery Antiques & Gifts makes reasonable efforts to ensure that the information available on this website is accurate and reliable.
However, we do not guarantee that the website will always be available, error-free, or free from interruptions.
To the extent permitted by applicable law, Blue Pottery Antiques & Gifts shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or the purchase or use of our products.
Where permitted by applicable law, our liability in relation to a specific purchase shall not exceed the amount paid for the relevant product.
12. Product Availability
Many of our products are handcrafted and may be available in limited quantities.
Product availability may change without prior notice.
We reserve the right to discontinue, replace, modify, or update any product at any time.
If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution where applicable.
13. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
We take reasonable measures to protect customer information and use personal information only for legitimate business purposes, including order processing, delivery, customer support, and other purposes described in our Privacy Policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when the updated Terms & Conditions are published on this website.
We encourage customers to review this page periodically to stay informed about any changes.
The version published on this website will be the applicable version from its stated effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Qatar, unless otherwise required by applicable law.
Any disputes arising in connection with the use of this website or the purchase of products shall be subject to the jurisdiction of the competent courts of Qatar, subject to applicable law.